Support and Contact

JEEKSSHIRE 24 | Legal. Version dated 22 October 2026.

Contact

Support, complaints, privacy, refunds and security — Telegram @jeeksshire24support: https://t.me/jeeksshire24support. Email: jeeksshire024@gmail.com. Operator: JEEKSSHIRE 24 FZE LLC, registration number 2624416735888. Postal address: Office CWS-1V-227119, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates.

Include Legal and the request category in the subject: app operation, refund, my data, account deletion or security. Include app and macOS versions, error time and brief reproduction steps. For payments, an order ID, date, amount and account email are enough. Do not send passwords, one-time codes, card credentials or an entire contract if unnecessary. Redact party details in screenshots. Privacy requests follow applicable legal deadlines; we do not promise round-the-clock support or a fixed technical resolution time.

Common issues

If AI is unavailable, check connectivity, contact verification, quota and permission to send. If paid access is missing, use Check Payment and include the order ID in your message instead of paying again. For a sync error, save the offered backup before reloading. For inaccurate AI output, check primary sources and report a minimal example. Use Data Rights and Account Deletion for deletion requests.

Rights and security reports

For intellectual-property complaints, identify the work or mark, your rights, the disputed material's location and a reply contact. Report vulnerabilities with a minimal reproducible example that excludes other people's information. Do not test other accounts, extract databases or disrupt the service. This reporting channel does not authorise unrestricted testing.